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  • Customer:
    • Follow up on advance/deposit payments.
    • Prepare and send required documents.
    • Expedite payments and escalate if not settled on time.
  • Vendor:
    • Follow up on required documents.
    • Validate documents based on business rules.
    • Coordinate with Business team and F&A to proceed with payments.
  • Customer:
    • Follow up to get the LC before shipment.
    • Validate LC terms and work on amendments if needed.
    • Collect original LC from the advising bank.
  • Vendor:
    • Prepare LC application with the bank.
    • Confirm LC terms with vendors.
    • Follow up with the bank to issue the LC to the vendor.
  • Import Bills:
    • Follow up with vendors and banks for submission.
    • Check IB status and validate documents.
    • Submit IB and follow up with F&A for payment release.
    • Follow up the original documents after import bills acceptance with bank.
  • Export Bills:
    • Follow up on required documents.
    • Prepare Export Bills presentation.
    • Trace export bills payment maturity date.
    • Follow up overdue payments and clarify shortfalls with customers/banks.
  • New Bank Setup:
    • Prepare transaction volume reports.
    • Support F&A in setting up signing arrangements and e-banking.
    • Setup regular review meetings for new bank workflow and updates.
  • Host-to-Host Trade Channel Setup:
    • Study requirements and support IT for data mapping and UAT.
    • Handle pilot runs and setup performance reviews.
  • Fix ad hoc issues and clarify compliance queries.
  • Coordinate with banks for special handling of urgent cases.
  • Provide solutions for LC issuing and advising bank relationships.
  • Propose customer Standby LC template.
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Why Choose Neo Tangent?
Expertise
Over 20 years of experience in logistics and transportation. 
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Innovation
Leveraging advanced technology for efficient logistics solutions. 
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Flexibility
Tailored services to meet your specific business needs. 
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